Do you have questions or comments about fire safety? Phone and e-mail contact information can be found below.


For emergencies, dial 911. 

Comments or questions

Do you have a question? We're here to answer it.

For general comments, please complete the Write to us form.


For information about fire prevention, advice or information about inspections, complaint handling procedures or other fire prevention-related issues : 514 872-3800.

Medias (for journalists' requests)

For a request for information concerning a current intervention, you can call 514 230-0364.

Professional media can quickly obtain a response to their request by writing an e-mail to @email

Other inquiries

  • Special events/special effects authorization: 514-872-2662